The Eyewear Gallery

I had a great experience at Eyewear Gallery. Dr. Dawn is amazing and very friendly. She always takes the time to answer my questions about my test results and explain what everything means, which I really appreciate. The staff was also helpful and welcoming during my visit. There was a small issue with syncing my previous exam records, so they had to contact support to get it resolved, but they kept me informed and handled it professionally. The email notifications could use some improvement—the scheduling link in the email went to the wrong system—but the scheduling link on the website worked perfectly fine. I didn’t buy new frames this time since my prescription didn’t change and I’m still happy with my current pair. They do have a wide selection of frames, and while many lean toward the expensive side, the quality looks good and there are plenty of nice options to choose from. Overall, a positive experience and I’ll continue coming back. 👍👓🙂

The primary reason for my top rating is Fred’s exceptional, patient, and highly personal service. My 82-year-old nana brought a cherished photo and asked for the exact frames she and her husband wore. Fred listened closely, took his time, and expertly found a perfect match that made her absolutely thrilled. He treated her with kindness and respect, explained everything clearly, and went the extra mile to ensure she left delighted. We couldn’t have asked for a better experience; I highly recommend this shop

Huge thank you to Fred for helping me find my dream glasses! He pointed out things I’d never even thought about and made sure every style and color I tried matched me perfectly. I seriously love these more than any pair I’ve ever owned and couldn’t be more grateful! He is excellent and clearly loves what he does. Thank you again!! Will add photos later.

I went in for an adjustment to my Cartier optical frames. It was quick and easy, I’m looking forward to coming back for all of my optical and vision needs.

My glasses were damaged during the security scan at the airport. One of the legs of the glasses was folded upward. I did not want to fix anything myself and left it to the specialist. I visited Eyewear Gallery and the bearded man first informed me that there was a chance that the frame would fail. So I was well informed and gave my permission to try to repair the glasses by folding back the leg. The professional man from eyewear Gallery was able to bend the leg back and my glasses were as before. When I asked the cost of the intervention I was offered it for free. I did not have to pay anything for this help even though the glasses did not even come from this store. I am very grateful to the man at Eyewear Gallery for his free help. Next glasses I buy will be there.

Dr Dawn has the latest tech to address of every aspect of my eye care. The selection of frames is fantastic and the staff makes sure everything fits and is comfortable. I highly recommend this practice over any chain experience, they take my insurance!

I called to check for an appointment but they didn’t have any appointments available same day. However, I mentioned the situation was urgent and they really did a lot to find me an alternative doctor to see me as soon as possible. I ended up going to another clinic, but I still very much appreciate that they cared and even called me back to ensure I was doing well. Thank you so much for this great customer care.

My experience was a 10/10. The staff was very pleasant to work with. The eye doctor was every informative and more interested in my overall eye health than any of the other places I have gone too. The rest of the staff was very pleasant as well. My glasses were quoted a 2 week time frame to finish and they were done in 5 days so I was very happy about how quickly they get things done! Overall very happy with my experience!

The staff is friendly and helpful. The Doctor is sharp, smart and honest. I am very pleased witht the diagnosis and recommendations. I would highly recommend this group when you have the slightest question about your eyes and/or eyewear.